ZenithChat automates customer interactions on Instagram, providing instant responses to messages, product inquiries, and order intents. It enhances customer support by pulling information from Instagram content and websites to give accurate, real-time answers, helping businesses stay responsive 24/7.
Features
- Automated Instagram messaging for 24/7 support.
- Customizable responses that match brand tone.
- Real-time integration with Instagram content.
- Order intent recognition and notification.
- Personalized knowledge base using website and post data.
- Fully integrated with Instagram’s messaging system.
Use Cases
- Improving response rates for customer inquiries.
- Handling order requests via Instagram DMs.
- Offering 24/7 customer service for Instagram stores.
- Boosting engagement by answering product-related questions instantly.
- Providing seamless customer support without additional staff.
Summary
ZenithChat simplifies Instagram messaging, offering businesses a 24/7 solution for customer support, order management, and real-time engagement, all fully customizable to fit brand tone and needs.
