Mumu helps businesses and individuals create and manage custom chatbots for automating conversations across different platforms. It provides an easy-to-use interface for designing chat flows and integrating chatbots into websites or apps. The tool allows for efficient customer engagement by automating responses to common inquiries and offering personalized support.
Features
- Customizable chatbot design with drag-and-drop builder.
- Integrates with multiple platforms including websites and apps.
- Supports automated responses to customer inquiries.
- Analytics to track chatbot performance and user engagement.
- Multilingual support for global customer interaction.
- Real-time handover to live agents when needed.
- Custom chat flows for personalized customer experiences.
- Integrates with CRM and other business tools.
Use Cases
- Automating customer support on websites.
- Managing inquiries across social media platforms.
- Engaging website visitors with interactive chat experiences.
- Providing personalized responses to frequently asked questions.
- Improving customer satisfaction with faster response times.
Summary
Mumu excels in creating customizable chatbots that automate customer engagement, offering tools for personalized interactions and seamless platform integration.
