Ribbo enables businesses to create customized chatbots that handle 40-70% of customer support inquiries by learning from company documents, website content, and other sources. It integrates seamlessly into websites, providing instant, accurate responses to customer queries.
Features
- Training on diverse data sources, including PDFs, DOCX, TXT, HTML, CSV, XLS, PPTX, EPUB, XML, and website content
- Easy fine-tuning with editable chat history for continuous improvement
- Website integration with customizable live chat widgets
- Customization of chatbot design and tone to align with brand identity
- Seamless handoff from chatbot to live operators when necessary
- Multilingual support for both training data and customer interactions
- Choice between GPT-3.5 and GPT-4 models for chatbot responses
- Flexible subscription plans, including a free trial option
Use Cases
- Automating responses to frequently asked customer questions
- Providing 24/7 customer support without increasing staff
- Reducing customer support costs by handling repetitive inquiries
- Enhancing customer satisfaction with instant, accurate answers
- Supporting customers in multiple languages to reach a broader audience
Summary
Ribbo stands out by offering a highly customizable chatbot solution that learns from a company’s unique data, ensuring responses are accurate and aligned with brand voice. Its multilingual capabilities and seamless integration into existing websites make it a versatile tool for enhancing customer support.
