Chatness offers a customizable chatbot for customer service, enabling businesses to engage with visitors, collect leads, and automate support on websites and apps. It integrates with multiple platforms, supports branding customization, and provides analytics to enhance customer interactions. Ideal for companies seeking efficient and scalable customer service.
Features
- Customizable chat widget
- Lead collection and tracking
- Integration with platforms like WhatsApp and Messenger
- Real-time support analytics
- Automated response triggers
- Branding customization
- RESTful API and SDKs
Use Cases
- Automating website support
- Collecting customer feedback
- Guiding visitors through services
- Improving lead conversion rates
- Enhancing customer engagement on multiple channels
Summary
Chatness combines automated support and lead management with flexibility, enhancing website and app interactions for better customer engagement.
