Gleap is a customer feedback and bug-reporting platform that helps businesses collect actionable insights from users to improve their products. It provides a simple way for customers to report issues, share feedback, and suggest improvements directly from within apps or websites. Gleap is ideal for developers, product managers, and customer support teams who want to enhance user experience and streamline issue resolution.
Features
- In-app bug reporting with screenshots and annotations
- Customizable feedback forms for collecting user insights
- Real-time customer feedback and issue tracking
- Integration with project management tools (Jira, Trello, etc.)
- Automated alerts for reported bugs and issues
- Detailed analytics and reporting on user feedback
- Support for web and mobile applications
Use Cases
- Collect and manage bug reports from app users in real time
- Streamline the feedback collection process to improve product development
- Integrate with project management tools for efficient issue tracking
- Analyze user feedback to identify trends and improve user experience
- Collaborate with teams to resolve bugs and implement improvements
Summary
Gleap simplifies the process of collecting and managing customer feedback and bug reports, helping businesses improve their products by addressing user issues efficiently. Its real-time feedback collection and seamless integration with project management tools make it an essential platform for improving user experience.
