Kastro is an AI-powered customer support solution that uses GPT to automate chat interactions, manage help centers, and provide real-time customer assistance. The platform handles repetitive questions, suggests relevant articles, and enables human handoff for complex queries, making support teams more efficient. It also offers features like typing suggestions, live chat, and AI-enhanced productivity tools for seamless customer support.
Features
- AI chatbot powered by GPT
- Help center automation
- Real-time typing suggestions
- Collaborative AI workspace
- Live chat and quick replies
Use Cases
- Automating customer service responses
- Providing 24/7 support with an AI chatbot
- Improving help center accuracy
- Enhancing agent productivity with AI
- Reducing support ticket volume
Summary
Kastro leverages AI to automate customer support, allowing businesses to focus on important conversations while handling repetitive queries efficiently.
